In an unusual incident aboard a SpiceJet flight from Mumbai to Bengaluru, a passenger found himself stuck in the aircraft’s toilet for the entire duration of the journey. The ordeal began when the individual attempted to exit the lavatory mid-flight, only to discover that the door lock was malfunctioning. Despite attempts by the crew to unlock the door from the outside, their efforts were in vain. The passenger remained confined until the plane landed in Bengaluru, where an engineer successfully unlocked the door.
SpiceJet promptly issued a statement expressing regret for the inconvenience caused to the passenger during the incident. The airline assured the individual a full refund of the airfare as compensation for the unusual and distressing situation. Throughout the flight, the crew reportedly provided assistance and guidance to the trapped passenger. Upon arrival in Bengaluru, immediate medical support was offered to the individual, who had spent approximately an hour trapped in the cramped lavatory.
The incident highlights the challenges faced by airline service providers, particularly during adverse conditions. Winter weather conditions in north India have led to extensive flight delays, with passengers experiencing frustration due to poor communication and inadequate assistance from airline carriers. This incident comes on the heels of other controversies in the aviation industry, including a passenger attacking a pilot on an IndiGo flight and an Air India flight experiencing a 17-hour delay.